Privacy policy

We always take the protection of your data and information seriously, and we use it to give you a better service.  We will never share your information with other organisations to use for their own marketing purposes.

PERSONAL DATA

We use information from customers to handle orders, deliver products and services, process payments, communicate with you about orders, and maintain your accounts.  We also use this information to improve our website and prevent or detect fraud or abuses of our website.

TYPES OF DATA WE GATHER

  • Information provided by the customer: we receive and store any information you enter on our website or give us in any other way.
  • Automatic data: we receive and store certain types of information whenever you interact with us. Like many websites we use “cookies” and we obtain certain types of information when your web browser accesses the JakeDesigns website.  A number of companies offer utilities designed to help you visit websites anonymously.
  • Email communications: we record your email address on receipt of a communication from you.

COOKIES

Cookies are alpha-numeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies.  Most web browsers automatically accept cookies , but you can modify your browser setting to decline cookies if you prefer.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

 

 

ACCESS TO INFORMATION

 We allow you to access a range of information about your account and your interactions with us and in certain cases updating your information.

CHILDREN

We do not sell products for purchase by children.  We sell children’s products for purchase by adults.  If you are under 18 years of age, you may only purchase products under supervision of a parent or guardian.

CONDITIONS OF USE, NOTICES AND REVISIONS

If you choose to visit our website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including limitations on damages and application of the laws of England.  If you have any concern about privacy at JakeDesigns, please email us a complete description and we will try to resolve the issue for you.

Whenever our business changes, our Privacy Policy and Terms and Conditions will change also.  You should check our website to see any changes. 

Our current Privacy Policy applies to all the information that we hold about you and your account.  We will never change our policies and practices to make them less protective of customer information collected without the consent of affected customers.

When using our website we are committed to ensuring that your privacy is protected.  Should we request you to provide certain information by which you can be identified when using our website then please be assured that it will only be used in accordance with this Privacy Policy.

DATA COLLECTION AND USAGE

The information we collect is as follows:

  • Name
  • Home address
  • Delivery address – if different from above
  • Email address
  • Telephone number

We only use this information for:

  • Confirming orders
  • Confirmation of acceptance of proofs
  • Issuing invoices
  • Confirming delivery details – if appropriate

SECURITY

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CONTROLLING YOUR PERSONAL DATA

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held about you please write to JakeDesigns, Unit G1, Psalters Lane, Meadowbank Industrial Estate, Rotherham, S61 1DP.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the above address.  We will promptly correct any information found to be incorrect.

Should you no longer wish to receive communications from us, please do not hesitate to email us and request the removal of your data.